BRS does it again!

Discussion in 'General Reef Topics' started by Pdxile, Sep 23, 2014.

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  1. Pdxile

    Pdxile Coral Banded Shrimp

    Joined:
    Nov 1, 2013
    Messages:
    363
    Location:
    Oregon Coast
    Can't say enough good things about BRS. I ordered a 2-part dosing kit with pumps last week and according to their shipping policy it would arrive in 3 days, which would have been Monday. I tracked the package and it won't be here until tommorow (7 days). I emailed and within 2 hours I had a reply apologizing for the inconvenience and they added points to my account. Stellar customer service, and this isn't the first time they made it right. I recommend them highly.
    Helen
     
    Pdxile, Sep 23, 2014
    Pdxile, Sep 23, 2014
    #1
    el_ote, dandk2261999 and Billme like this.

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  2. DSC reef

    DSC reef Giant Squid

    Joined:
    Dec 16, 2012
    Messages:
    3,817
    Location:
    Cocoa, Florida
    Oh no they didnt!!! Sorry, couldn't resist. Great news from a great company
     
    DSC reef, Sep 23, 2014
    DSC reef, Sep 23, 2014
    #2
    Lovemyreef2015 and el_ote like this.