ASM G2 Help... I think I messed up bad : (

I was cleaning the cup out then putting it back on. I usually sit it on there level and slowly turn to left until it drops into the slots. Then turn it slightly to lock it in. It appeared to drop into the slots but when I turned it it cracked to of the little teeth off of the top of the base where the collection cup attaches. I am not able to find anywhere that sells the piece at the top and I really do not have the money to buy a new skimmer right now. Any advice or website where I could get this part would be greatly appreciated! (It is the piece that looks like an inverted cone at the top of the base. Thanks

 

You would have to contact ASM directly.

 

True, and I'm not sure that the actual body of the G2 is serviceable, the only real peice that is replaceable is the collection cup, venturi and pump

Let us know the outcome though as a G2 user I'd like to know how the ASM warranty/parts dept is to deal with.

 

I think he means the next sextion up, where the "cone" first starts to form (the section between the main body and the collection cup assembly). At least that's the way my G4+ is constructed.
I would also appreciate updates

 

I know, I just didnt think that part came off, never tried on my G2 all I ever take off is the collection cup and the venturi to clean it

 

Thanks for the replies.... I was on my way out of town on when I started the thread...


UPDATE: ASM people were not very helpful. As I was explaining the situtation, she asked where I got my skimmer. I was like Custom Aquatic but that I did not mind paying for the piece b/c I guess it was my fault. She got short and said you'll have to call them.

Anyways, I called Custom Aquatic and the guy was very nice I spoke to and knew exactly which piece I needed. I was happy to find out it was only 16.00. Shipping this week Not too bad...