Auto top off system needed!

it looks cool!

 

Desertrat

Spectrapure needs to put you on thier payroll. I am going to buy the upc II this week on your recommendation just like I did with the max cap 90. Also because it is a sponsor on this awesome site........

 

I've owned the Tsunami ATO for about 10 years. It use to come with a suction cup thingy back then that is useless and needs some be adhered differently (not sure if they've updated that since or not). But I've had the same unit in operation since I first bought it.

 

autotopoff.com: horrible machine / horrible service

I know this post a little old, but I think I should share my bad experience with people so they don't do the same mistake I did and buy autotopoff.com.

I purchased the Autotopoff.com automatic top up system with double float in early 2010. I installed exactly as it indicated and it was working fine. 2 weeks later, the valve malfunctioned and opened. This caused my tank to overflow for some time and caused water damage to the floor, surrounding walls and my 220 gallon tank stand. If you have ever had to move a 220 gallon tank, you know exactly how frustrated I am right now.

To make matters worst, after months of emails back and forth and empty promises, the owner refuses to refund me my money on this terrible unit even after admitting the valve was faulty given my description of what happened. All he wants to do is send me instruction after instruction on how to repair it. It was a 2 week old unit, I shouldn't have to repair it ... wouldn't you agree?

I thought I should share my situation so that everyone knows how horrible the product is and to also let you know that the service is even worst.

I'm strongly contemplating pursuing this matter legally to get back the over $2000 in damages this unit caused me (this doesn't even include the hours it took to move the tank).

Thanks for reading,
Guyacrossdstreet

 

I have one too, and it's now a magnet instead of a suction cup.