contact at hydor?

Discussion in 'Filters, Pumps, etc..' started by ontop27, May 19, 2011.

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  1. ontop27

    ontop27 Ritteri Anemone

    Joined:
    Jun 15, 2009
    Messages:
    625
    I've been trying to send them an email for like the last three months. At first I was trying Contact Us | Hydor Koralia, then someone at another site gave me mmagaletti@hydor.com. No one is responding to me. I really need the new impellers my pumps are horrible and always restart backwards. ANd I broke one of the front pieces while trying to clean the impeller (to try and make it work better) so I need to order another one of those....

    Anyone have a good contact?
     
    ontop27, May 19, 2011
    ontop27, May 19, 2011
    #1

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  2. Foreverfishy

    Foreverfishy Purple Spiny Lobster

    Joined:
    Apr 20, 2011
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    471
    Location:
    Erie, PA
    Foreverfishy, May 23, 2011
    Foreverfishy, May 23, 2011
    #2
  3. Nvizn

    Nvizn Montipora Digitata

    Joined:
    Jun 14, 2010
    Messages:
    1,079
    Location:
    Newport News, VA.
    I'm not sure why you're having troubles. I found them to be very responsive. I had 2 broken front covers for the evo 1050's. I emailed hydorkoralia.com directly, and they sent me out two replacements absolutely free.
     
    Nvizn, May 23, 2011
    Nvizn, May 23, 2011
    #3
  4. Matt Rogers

    Matt Rogers Kingfish

    Joined:
    Dec 31, 2000
    Messages:
    13,466
    Location:
    Berkeley, CA
    "You can have him try calling the Hydor office at (916)920-5222. Have him ask for Mike. "
     
    Matt Rogers, May 23, 2011
    Matt Rogers, May 23, 2011
    #4
  5. ontop27

    ontop27 Ritteri Anemone

    Joined:
    Jun 15, 2009
    Messages:
    625
    sweet thanks guys, ill try that when i get home from work
     
    ontop27, May 24, 2011
    ontop27, May 24, 2011
    #5