Euro Reef - in trouble?

I talked to me lfs a couple weeks ago and inquired about why it takes so long to get their skimmers in. He said they were trying to cut out fish stores and sell more direct to the customers and their customer service was really poor and that alot of people were getting frustrated. Ive heard nothing but great things about their skimmers and was considering geting one but i dont wanna go out and spend a ton of money on something that might not have customer support etc. in the near future. Does anyone have any info on this matter to help clarify whats going on with them? I was also interested in their sumps, very nice stuff.

Thanks

 

I have an RS 100 but I agree, customer service is not the greatest....I have had much better luck with Tunze and their customer service...8)

 

I dont remember if its Euro Reef or MRC, one of them has new owners. The old owner got busted for exposing himself to a minor and child pornography.

EDIT: NM it was MRC< NOT EuroReef.

 

I'd prefer a ETSS or Precision Marine product myself I have never found any better skimmers.

 

or use a asm g series skimmer