Got a different fish than I ordered

Discussion in 'General Reef Topics' started by somethingfishy, Aug 31, 2004.

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  1. somethingfishy

    somethingfishy Purple Spiny Lobster

    Joined:
    Jul 25, 2004
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    458
    Location:
    Clinton Twp, Michigan
    Well I got my order from Liveaquaria.com, I split it with my neighbor Saltyfish. They sent me the wrong fish. I ordered a Heniochus Brown Butterfly and I got a Three Banded Pennant Butterfly. Thats a simple mix up but man did that suck. They refunded the money but I still don't have the fish I want. They don't have any in stock.
    Has anyone ever had this happen?
     
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  3. Birdlady

    Birdlady Finback Whale

    Joined:
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    Location:
    PhillySuburbs, Pennsylvania
    What are you supposed to do with the fish? That is a bummer.... :-[ >:( :-/
     
  4. somethingfishy

    somethingfishy Purple Spiny Lobster

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    Location:
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    They refunded the money for the fish and I am supposed to donate the fish to someone.
     
  5. somethingfishy

    somethingfishy Purple Spiny Lobster

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    Location:
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    I will probably keep this fish untill I find the original fish I was looking for. I don't believe these two fish will be compatible.
     
  6. Malachi

    Malachi Sea Dragon

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    Location:
    Erie, PA,Pennsylvania
    They are part of the Dr. Foster and Smiith group, never got live stock but they did mess up every order, including sending me a wrong pump. Switch to Marine Depot for Dry Goods and Salt Water Fish for live stock (free shipping) Very happy with both.
     
  7. somethingfishy

    somethingfishy Purple Spiny Lobster

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    Location:
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    Well have had good luck with their dry good department. I have spent about $1000 with this company and the only problems I have had were my own fault, except this time. Their customer service is great and because of that I will do bussiness with them again. I have found items cheaper but I want to know that the company will stand behind their product.
     
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  9. reefman_MC

    reefman_MC Aiptasia Anemone

    Joined:
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    Location:
    , SC,South_Carolina
    I'm all for Liveaquaria.
     
  10. GraviT

    GraviT Coral Banded Shrimp

    Joined:
    Jul 18, 2004
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    Location:
    Dallas, TX,Texas
    Egads [smiley=wacko.gif] saltwaterfish seems to be out of everything! I guess the free shipping was a good thing ;D
     
  11. somethingfishy

    somethingfishy Purple Spiny Lobster

    Joined:
    Jul 25, 2004
    Messages:
    458
    Location:
    Clinton Twp, Michigan
    I just took a look a Saltwaterfish.com and I see what you mean they don't have a single fish in stock. What good is free shipping if they don't have anything to ship?