Got my new light in. I was tricked.

Cool, I'm glad your experience with the retailer has proven to be positive.
I'm glad they are working with you to find a solution.

J

 

I've changed the order to
Sundial T5HO - 10K / 460nm Actinic


with built in timers and all that jazz.

The cool thing is that Pet Mountain isn't waiting for the return to ship this - they'll send it out right away. They are waiting on the return for the refund though - so I've basically got the cost of 2 light sets on my credit card until then (hopefully it'll all get through and refund before my credit card cycle is up!!!).

And I'm not being charged any extra for the shipping back and forth.

They also have already updated their website - though I noticed other popular retailers haven't yet. So, thank you Pet Mountain for the great customer service!