koralia evolution 750 stopped working

Forum:

I have owned several koralia evolution 750 which had worked flawlessly for over a year and a half. Last week during a power surge we noticed they had stopped working. We cleaned by running in water and vinegar for a few days and replaced, however now they are sporadically stopping.

My question is would replacing the impeller correct the problem? Or will we need to replace the entire power head? Also do they have any warranty?

Appreciate the feed back

E

 

Have your removed the spinning wheel and magnet and cleaned them of any built up calcification and collected debris?

 

Hey Corailline:

thanks for the quick response they have been cleaned thoroughly should i maybe lightly sand paper the magnet? I was thinking maybe that may work what do you think?

E

 

I think i found the problem....LOL

E

 

Must be that time of year, one of mine did the same thing.

Amazon has replacements for around $15-18.

 

I'd just call Hydor, they'll prob ship ya a new part for free. There customer service is amazing, it'll prob take a week though.

 

Oh yea that is the issue.

Guess a replacement is in order. Swap out parts from one to the other.

I have a collection going. lol

 

LOL agreed thanks again Corailline


E

 

Koralia Evolutions have a 2 year warranty but I have never seen them ask for proof.

 

Keep an eye on the front cover as well. If it becomes damaged or breaks, that will either stop your pump completly or cause it to run backwards. Both has happened to me.

+1 on their customer service, I called them up and they sent me replacement parts right away!