Mp 10 es sending lock up code

Discussion in 'ASAP' started by bdaniel5278, Jan 13, 2012.

to remove this notice and enjoy 3reef content with less ads. 3reef membership is free.

  1. bdaniel5278

    bdaniel5278 Plankton

    Joined:
    Dec 4, 2011
    Messages:
    16
    Location:
    Durham, NC
    My mp 10 es was showing green and red error code last night. Took wet side off and cleaned multiple times and still keeps showing code. Any suggestions. Oh yea it has only been running for 3 days
     
  2. Click Here!

  3. FaceOfDeceit

    FaceOfDeceit Hockey Beard

    Joined:
    Jun 24, 2010
    Messages:
    2,076
    Location:
    Charlotte, NC
    Contact EcoTech. They have been great for me on the customer service side!
     
  4. bdaniel5278

    bdaniel5278 Plankton

    Joined:
    Dec 4, 2011
    Messages:
    16
    Location:
    Durham, NC
    Yea i was planning on givin them a call. Just didnt know if anyone had this prob before
     
  5. FaceOfDeceit

    FaceOfDeceit Hockey Beard

    Joined:
    Jun 24, 2010
    Messages:
    2,076
    Location:
    Charlotte, NC
    I have...I did a reset and it fixed it. It happened again less than a day later. I contacted EcoTech and they replaced the dry side for me. I had to pay for it ($106 I think), and send the old one back. They inspected it, and refunded my money.
     
  6. bdaniel5278

    bdaniel5278 Plankton

    Joined:
    Dec 4, 2011
    Messages:
    16
    Location:
    Durham, NC
    Ok thanks. Ill give them a call
     
  7. reefmonkey

    reefmonkey Giant Squid

    Joined:
    Mar 3, 2010
    Messages:
    4,427
    Location:
    SE South Dakota
  8. Click Here!

  9. bdaniel5278

    bdaniel5278 Plankton

    Joined:
    Dec 4, 2011
    Messages:
    16
    Location:
    Durham, NC
    Called ecotech and they are sending a new pump. Awesome customer service!!