problem with Marineland advanced insump skimmer

does anyone have one of these? my brothers asm skimmer broke so he went and got one of these locally i set it up for him last wednesday and still tonight the water isnt filling the chamber all the way up to the top enough for the bubbles to reach the container i called marineland and they told me to let it break in for 4-5 days but does breaking this thing in have anything to do with the water not filling the chamber all the way up i took the best picture i could you can see the bubble line and the cup anyone have any ideas? also it didnt overflow the water on the outside is because i did his weekly water change for him and it got wet when i was changing the water out of the sump



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What is the water level were the skimmer is? If it is too low it may keep the skimmer from working properly. Also it will take some time before the skimmer breaks in.8)

 

well it says 3" - 8" right now its in about 5 inches of water or so

 

Give it about a week and see if it breaks in. It does seem kinda strange because looking at your pic the water looks very low. Is this set to its highest adjustment?

 

yea even at its highest it sets right about there maybe about half an inch higher maybe i dont have enough water in there?

 

I have one and it is in 5"s of water in my sump
the buble level is very thin but the water level is almost where it should be
Is what your problem is the air hose is kinked at the pump inlet
I ended up bypassing the factory installed hose and rereouted a new one out the bottom where the power cord comes out and ran it above the top of the skimmer cup and cliped to my cabnet fram with one of those large documents spring clips....Wahla fixed the proble and I had to crank it to about half then on control valve.

BUT....the pump just fried on me last night!!!!!! about 1yr old

 

i'll check those hose thanks for the help everyone

 

Just a little update i raised the water level in the skimmer area about 2 inches and now it raised the level in the chamber now its starting to skim

 

Just stopping back to say Thanks for the help i raised the water level some more and its really pulling dark skim now

 

did you ever check the air hose where it connects to the pump? mine was kinked right at teh nipple on the pump....that nipple is like on a fitting that connect to the intake and it rotates.....i figured that out when I tried to clean the pump the first time..That is where I saw the hose was kinked a little....after messing with it I could never get it in a position to where it would be wide open.....so I took the hose off the pump and cut it off where it enters the body of the skimmer at the base; then rerouted a new hose (heavier hose) to where the power cord comes out at the base and ran the hose up to the top of the stand and made a clip out of a paper binder that is clipped to a cross beam on my stand...just leave enough room to hold the hose snuggly near the top of the clip.

Now you have to turn down the skimmer becuase you have a ton more air flow