What Would you Do...?

Discussion in 'The Bucket' started by RedGambit, Nov 30, 2010.

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  1. ingtar_shinowa

    ingtar_shinowa Giant Squid

    Joined:
    Jun 13, 2009
    Messages:
    7,072
    Location:
    Billings Montana
    Anonymity was a wonderful thing! Lol in all seriousness I'm surprised they haven't offered you bonus corals or something for the inconvenience. Push me back a couple of times I understand, but they are giving you the run around. I bet they lost the order anial and are trying to scramble to save the sale. I hope they refund you bud!
     
    ingtar_shinowa, Nov 30, 2010
    ingtar_shinowa, Nov 30, 2010
    #11

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  2. jrwoltman

    jrwoltman Skunk Shrimp

    Joined:
    Mar 15, 2010
    Messages:
    269
    Location:
    Plainfield, IL
    Just cancel the order. With customer service this poor, what if your livestock arrives as deadstock? Do you think that they are going to be very helpful? I certainly wouldn't think so.
     
    jrwoltman, Nov 30, 2010
    jrwoltman, Nov 30, 2010
    #12
  3. kcbrad

    kcbrad Giant Squid

    Joined:
    Aug 28, 2009
    Messages:
    9,550
    Location:
    Seattle, WA
    I think you should ask to cancel the order. It's already been 10 days since you placed it! This is just crazy. You could have bought fish 5 times over by now.

    Just ask to cancel and your money back. If the fish show up sick, dead, etc. then you're out the shipping money, have no fish, and all this wasted time.
     
    Last edited: Nov 30, 2010
    kcbrad, Nov 30, 2010
    kcbrad, Nov 30, 2010
    #13
  4. offensetaken

    offensetaken Montipora Digitata

    Joined:
    Mar 25, 2009
    Messages:
    1,062
    Location:
    The Desert, AZ
    Agreed! If they fail to give you a refund, file a claim with Paypal.

    Good point Kacy, 10 days is waaaay too long IMO.
     
    offensetaken, Nov 30, 2010
    offensetaken, Nov 30, 2010
    #14
  5. xmetalfan99

    xmetalfan99 Giant Squid

    Joined:
    Aug 19, 2009
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    3,691
    Location:
    morgantown, wv
    I would ask for my money back and if they dont refund you within one business day file a claim with paypal.
     
    xmetalfan99, Nov 30, 2010
    xmetalfan99, Nov 30, 2010
    #15
  6. fhabercrombie

    fhabercrombie Fire Shrimp

    Joined:
    Jun 16, 2010
    Messages:
    306
    Location:
    Missouri
    Whatever u decide still file a omplaint with the bbb. No matter the outcome its unacceptable business practice.
     
    fhabercrombie, Dec 1, 2010
    fhabercrombie, Dec 1, 2010
    #16

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  7. makeshiftcrew

    makeshiftcrew Gigas Clam

    Joined:
    Jun 14, 2010
    Messages:
    857
    Location:
    Virginia
    I'm curious as to how this plays out
     
    makeshiftcrew, Dec 1, 2010
    makeshiftcrew, Dec 1, 2010
    #17
  8. RedGambit

    RedGambit Giant Squid

    Joined:
    Jul 23, 2009
    Messages:
    6,366
    Location:
    Plover, Wisconsin
    I gave them 48 hours, which are all business times basiclly, since it is mid week. I will let you guys know what Happens when it does...
     
    RedGambit, Dec 1, 2010
    RedGambit, Dec 1, 2010
    #18
  9. Dingo

    Dingo Giant Squid

    Joined:
    Aug 1, 2009
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    4,767
    Location:
    New Freedom, PA
    Sorry! Didn't even think about that :(
     
    Dingo, Dec 1, 2010
    Dingo, Dec 1, 2010
    #19
  10. Renee@LionfishLair

    Renee@LionfishLair 3reef Sponsor

    Joined:
    May 16, 2010
    Messages:
    2,895
    Location:
    Coastal So. cal
    What's wrong with the critter that it "isn't well". I wouldn't want to be sent a critter with a history like that.
     
    Renee@LionfishLair, Dec 1, 2010
    Renee@LionfishLair, Dec 1, 2010
    #20
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