Whats oceanic's number? My Ballast Caught on Fire!!!

Discussion in 'The Bucket' started by ScubaBrett22, Jun 18, 2010.

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  1. Gexx

    Gexx Giant Squid

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    ^^^^^ NICE! i like this idea ALOT lol
     
    Gexx, Jun 21, 2010
    Gexx, Jun 21, 2010
    #11

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  2. ScubaBrett22

    ScubaBrett22 Fire Shrimp

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    i called said nothing about the fire got two new ones for free xDD so i am so happy right now!!!!!!!!!!
     
    ScubaBrett22, Jun 21, 2010
    ScubaBrett22, Jun 21, 2010
    #12
  3. swimswithsheep

    swimswithsheep Flamingo Tongue

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    Morgantown, WV
    I've had a 14 gal cube from Oceanic for about a week now. The day right after we set it up one of the ballasts stopped working mysteriously. They're supposed to be sending a new one. The customer service has been great so far.
     
    swimswithsheep, Jun 22, 2010
    swimswithsheep, Jun 22, 2010
    #13
  4. ScubaBrett22

    ScubaBrett22 Fire Shrimp

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    agree they are great
     
    ScubaBrett22, Jun 23, 2010
    ScubaBrett22, Jun 23, 2010
    #14
  5. M-Ocean Man

    M-Ocean Man Flame Angel

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    Oceanic totally holds it down with customer service. They will almost always take your word for busted ballasts, bulbs, fans, and pumps!!!!
     
    M-Ocean Man, Jun 23, 2010
    M-Ocean Man, Jun 23, 2010
    #15
  6. Seano Hermano

    Seano Hermano Giant Squid

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    This is good customer service, but shouldn't this tell you something? Quality equipment?
     
    Seano Hermano, Jun 23, 2010
    Seano Hermano, Jun 23, 2010
    #16
    1 person likes this.

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  7. M-Ocean Man

    M-Ocean Man Flame Angel

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    Excellent point Seano Hermano!!!
     
    M-Ocean Man, Jun 23, 2010
    M-Ocean Man, Jun 23, 2010
    #17
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